Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Provided voluntarily when you contact us, request a quote, or complete a form:

• Name
• Email address
• Business or project details
• Phone number (if provided)

1.2 Technical Information

Collected automatically when you browse our website:

• IP address
• Browser type and version
• Pages visited and time spent
• Device type and general location

This data is used for analytics, performance monitoring and improving user experience.

2. How We Use Your Information

We use collected information to:

• Respond to your enquiries
• Provide quotes or service proposals
• Deliver and manage your project
• Improve website performance and security
• Send project-related communication

We do not sell, rent or trade your personal information.

3. Cookies & Tracking Technologies

Our website may use cookies or similar tools to enhance user experience and collect analytics.

You can disable cookies in your browser settings, but some parts of the site may not function properly.

4. Third-Party Services

We may use trusted third-party tools such as:

• Google Analytics
• Website hosting providers
• Email and communication platforms

These providers have their own privacy policies. We do not control how they manage data, but we only use reputable services that follow industry standards.

5. Data Storage & Security

We take reasonable steps to protect your information from unauthorised access, loss or misuse.

However, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security.

6. Your Rights

You may request to:

• Access the personal data we hold about you
• Correct inaccurate or outdated information
• Request deletion (where legally permitted)
• Withdraw consent for marketing communications

Requests can be made by contacting us at contact@chdtech.com.au.

7. Links to Other Websites

Our site may include links to external websites. We are not responsible for the privacy practices, content or security of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Updates will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

contact@chdtech.com.au